Everyone I deal with at that location would rank a score of 10 from me, however there is one score of 11 and that is for Tom, who never disappoints.
Everyone I deal with at that location would rank a score of 10 from me, however there is one score of 11 and that is for Tom, who never disappoints. He is welcoming, informative, concerned and diligent...without fail.
The service was excellent. The Covid measures in place were very reassuring and the checklist of disinfected areas in my car after the service gave me so much confidence in the service team. As always, the staff are pleasant, courteous and accommodating and the service was done very efficiently. Another two thumbs up!
Moya M.
Other customers satisfied
Despite the easing of restrictions, they are still sanitizing, distancing etc. I am always greeted warmly, treated like I have a brain and I never feel ripped off. The service is done, all the checks are completed and I never feel they do work that is not necessary. In short, I trust them! Angela S.
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Customer Comment: Covid protocol clear/well organized Service costs given up front. Telephone communication re progress. Courtesy car provided when needed. Great Covid protocol in place. Interior/exterior cleaning on completion of servicing. Janet S.
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I have always trusted your team in North Vancouver and they have never dissapointed. I feel they always tell the truth, and go above and beyond to help me and my wife. Doug B.
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Tom and others the service counter always more than helpful & making sure both my wife and I were completely satisfied and also inquiring how we are doing health etc Great dealership Charles B.
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